Frequently Asked Questions

Do I need to own my car outright?
No. If there’s existing finance on your car, we may still be able to help. In many cases, we can work out a deal based on the equity you have in the vehicle — that’s the difference between what it’s worth and what you owe.

Contact us and we’ll help you calculate your equity and walk you through the options
Can I still use my car?
No. As part of the agreement, we’ll take possession of your vehicle for the 28-day term. It will be safely stored in our secure, insured facility and returned to you once you complete the buy-back.
How quickly can I get the money?
Often the same day. Once we’ve seen the car and completed the paperwork, we’ll pay you immediately by bank transfer or cash depending on your preference.
Is this a loan?
No — this is a buy-back agreement, not a loan. We temporarily purchase your vehicle with the option for you to buy it back within 28 days at a pre-agreed price.
Is the process confidential?
Yes. We operate with complete discretion and privacy at every step.We can come to your home, work or place of choosing.Alternatively welcome you at our discreet office based in Bournemouth. Our team is friendly, professional, and always respects your privacy.
What documents do I need?
You’ll need:
• The vehicle and keys
• V5/logbook in your name
• Valid photo ID
• Proof of address
What if I need more than 28 days?
No problem. In most cases, we can offer a one-time extension of up to another 28 days. Just talk to us — we’re flexible.
Where are you based? Can I still use the service from another city?
We’re based in Bournemouth, but we work with customers across the UK. Contact us to see how we can help wherever you’re located.